Terms and Conditions

This following document sets forth the Terms and Conditions for the North West Airconditioning website, www.nwac.com.au. The term ‘North West Airconditioning’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 21/22 Disney Ave, East Keilor, Vic. 3033. Our ABN is 80 660 327 321. The term ‘you’ refers to the user or viewer of our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern North West Airconditioning’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

North West Airconditioning is committed to providing you with the best possible customer service experience. North West Airconditioning is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future North West Airconditioning customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. North West Airconditioning takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Links to other websites

Our website may contain links to other websites of interest. It is important to note that once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by these terms and conditions. You should exercise caution and look at the terms and conditions/privacy statement applicable to the website in question.

Changes to this Terms & Conditions/Privacy Policy

North West Airconditioning reserves the right to make amendments to this Terms & Conditions/Privacy Policy at any time. If you have objections to the Terms & Conditions/Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. North West Airconditioning reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

North West Airconditioning welcomes your comments regarding this Terms & Conditions/Privacy Policy. If you have any questions about this Terms & Conditions/Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (03) 9336 7944

Post: Attn: Terms & Conditions/Privacy Policy,
North West Airconditioning,
Showroom 21,
22 Disney Avenue
East Keilor, Victoria
AUSTRALIA 3033

E-mail: enquiries@nwac.com.au